Hello Laser uses the newest, most effective lasers available for hair removal. After tons of research about the different types of lasers out there, and many years of experience using different lasers, we have chosen their Candela GentleMAX Pro™ and the Candela GentleLASE™ Mini lasers for many reasons, which are detailed below.

It is also important to know that all of our lasers are purchased new, directly from Candela. That way we can be 100% confident that our lasers are 100% new Candela lasers with no second-hand or 3rd party parts. All our lasers are regularly maintained by Candela Service technicians and are under Candela service contracts to keep them running at optimal performance. Not all Candela lasers are created equal; second-hand lasers can often have 3rd party parts and are not covered under Candela’s service contracts. So to get the best treatment with safe, effective results, you can be confident in knowing that our lasers were purchased new and have never been without a service contract from Candela. This comes with a big price tag, but for us, having the best most dependable equipment is nothing to skimp on. Instead, we choose to skimp on advertising to keep our costs down, in hopes that our great customer service and stellar reputation continue to be our best form of advertising.


Let’s talk a little bit more about our type of lasers (Alexandrite and YAG), and then we’ll cover the brand (CandelaGentleLASE and Candela Gentle MAX). Here goes:

Different types of lasers are determined by their wavelengths. When choosing a laser for hair removal, you most often want a longer wavelength, so that the beam can reach even the deepest hairs. Depending on the type of hair and where it is on the body, a hair shaft will grow anywhere from 1mm to 5mm deep. The wavelength of the 755nm Alexandrite laser allows the beam to penetrate as deep as hairs can grow, 5mm.

IPL (Intense Pulsed Light) treatment, which is very common around the Phoenix Valley, is generally referred to as laser hair removal, even though it does not use a true laser. IPL machines have a shorter wavelength than most lasers and are not as effective at targeting the deeper, thicker hair; they are more successful when used to remove fine, thin hairs with shallow roots. Although it is not found to be the best machine for hair removal, several med-spas choose IPL’s because they are very versatile and can do many other types of skin treatments that the med-spas offer.

At Hello Laser, our goal for using lasers is hair removal, and hair removal alone. That’s why we use the Alexandrite laser, which is hands down, the best technology available for removing hair. The Alexandrite laser works much faster than other types of lasers such as the ruby and diode lasers, and effectively targets the hair root. However, the Alexandrite laser beam is limited in other ways. It is not the best or safest laser to use on darker skin types or tanned skin. This is where our YAG wavelength laser comes in. While the Alexandrite laser treats lighter skin types, the YAG laser is the safest choice for darker skin types or people who are too tan for the Alexandrite. Our new, state-of-the-art lasers are extremely fast and effective, and we have found them to be the absolute best lasers available for hair removal.

Gentle Max Pro


755nm Alexandrite Laser & 1064 Nd: YAG Laser Combo

This dual wavelength laser is extrememly fast, and treats all skin types.


When removing hair with a laser, the beam passes through the skin and heats up the hair’s shaft and root, disabling it’s ability to regrow hair. Although the laser only specifically targets and heats up the hair, the shaft itself transmits heat to the surrounding tissue for a few milliseconds. Because of this heat transmission, it is necessary to cool the skin to avoid discomfort. This is where the Candela lasers excel. Both the Mini and Max lasers use a unique Dynamic Cooling Device™ (DCD), which emits a highly focused spray of coolant on the skin just before each laser pulse, so no messy gels are needed. This processes effectively cools the epidermis during both low and high fluency laser treatments, protecting the epidermis and making the treatment much less painful.

Our state-of-the-art lasers are also extremely fast, treating areas like the face, bikini, and underarms in just a few minutes so you can be out the door in no time. This clever combination of both the Alexandrite and YAG lasers at Hello Laser allows us to treat just about any type of skin, year round! We hope you’ve enjoyed “Lasers 101”.



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Your certified laser technician will determine the correct spot size and laser fluence based on your body area and skin type. Hello Laser has the fastest, newest lasers available so we’ll get your treatment done lickety split!

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The treated hairs will begin to shed in about 10 to 14 days. These can be left alone or buffed out with a body scrub, loofah or exfoliating gloves.

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After your hair has fallen out, you will notice smooth skin for a week or two. Then hair will begin to grow again, as new follicles start to enter the anagen growth stage. You will want to schedule your next treatment some time between 4-6 weeks from the first appointment, depending on the body area.

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After 4-6 weeks, you should have new hair growth. Now it’s time to zap that next set of follicles! This schedule will be repeated until you’ve achieved smooth hairless skin.

After Treatments are Finished

It is important to remember that each individual’s age, ethnicity, weight, metabolism, medication and hormones have a direct result on hair growth and can affect their laser hair removal process. At Hello Laser, we think that everyone should have an affordable way to achieve satisfaction, so for those customers that may need more than 10 full treatments on any body area, we offer HALF OFF of our price for that body area! Swell!

What now? Got a question about lasers or want to make an appointment?